EP 2: Strategic HR Leadership: Inclusive Cultures, Performance Management, and AI

In this episode of the Leaders in Talent podcast, Adriaan Kolff hosts Katie Evans Reber, a distinguished leader in HR, currently serving as Chief People Officer at Gladly. Katie shares her journey from working in financial services during the 2008 crisis to influential roles in startups like Gusto and Winolo. She emphasizes the importance of employee experience and performance review systems, recounting both successes and lessons learned, such as the implementation of the 'Align' framework at Winolo. Katie also discusses her leadership philosophy, the challenges of moving between industries, managing imposter syndrome, and the role of companies in influencing policy. She advocates for leveraging AI tools in HR and concludes with a call for companies to consider their broader responsibilities.